SHIPPING & RETURNS
Shipping Policy
We ship from Canada!
We ship to all countries, but please be advised that any extra duties, fees, or customs are your responsibility and we will not accept returned items due to incurred fees.
USA CUSTOMERS: As of August 26th 2026 there has been a 50% Tariff applied to items made within Canada going to the USA. As such, ACRYLIC KEYCHAINS ARE SUBJECT TO THIS 50% TARIFF. The fee will be reflected in the shipping costs - the more keychains you add to your order, the higher the shipping will be. Please ensure you are happy with your order before placing it, as we will not accept refunds due to this matter. Art prints and stickers ship tariff-free.
Return & Exchange Policy
We will happily provide a replacement or a full refund on items that arrive not as described or damaged. Unfortunately, we do not offer refunds on clothing that does not fit. Please ensure prior to placing your order that you refer to the size charts provided in each product listing. Please contact videogameshay@gmail.com with any questions or concerns about your purchase.